Privacy Policy

1. Information We Collect

Information You Provide: Name, email, phone, company, message content when you submit our contact form or communicate with us.

Automatic Collection: Browser type, IP address, device type, pages visited, and usage patterns.

Cookies: We use essential cookies only for functionality and security. We do not track you across sites or use advertising cookies.

2. How We Use Your Information

• Respond to your inquiries and process service requests
• Send service updates and security alerts (no marketing without your consent)
• Improve website functionality and user experience
• Detect fraud and maintain security
• Comply with legal obligations

3. Data Retention

Contact form submissions: retained for 3 years for service delivery and business records. Account data: retained until deletion or 2 years of inactivity. Longer retention if required by law.

4. Your Rights

Under Indian law, you have the right to access, correct, delete, or port your personal data. Contact us at privacy@addonwebsolutions.com to exercise these rights. We will respond to your request within 30 days.

If you have concerns about our data handling practices, you may file a complaint with the Data Protection Board (DPB) under the Digital Personal Data Protection Act, 2023. We are committed to resolving all data-related grievances in accordance with Indian law.

5. Security

All data transmission is encrypted via HTTPS/TLS. We maintain access controls and conduct regular security assessments. However, no system is 100% secure.

6. Third Parties

We do not sell your personal data. We share it only in the following cases:

• Service providers (email, hosting, analytics) who process data on our behalf under confidentiality agreements
• Government or law enforcement authorities when required by Indian law (IT Act, law enforcement requests, court orders)
• With your explicit written consent for specific purposes

7. Data Storage and Location

Your personal data is stored and processed in India in accordance with the Information Technology Act, 2000. Our company is registered in Ahmedabad, Gujarat, India. We maintain secure storage practices and comply with all Indian data protection requirements.

8. Contact Us

© 2026 Addon Web Solutions Pvt Ltd. All rights reserved. We may update this policy anytime. Continued use constitutes acceptance.